IT Services Made Simple

Modern IT Support for Growing Businesses

Get enterprise-grade IT infrastructure, 24/7 monitoring, and expert support without the enterprise price tag. Managed services or project-based work—your choice.

24/7 Monitoring
Proactive protection
Fast Response
Average 15-min reply
Flat-Rate Pricing
No surprises
NYC Based
Local support
WHAT WE DO

Complete IT Solutions

From managed services to one-time projects, we've got your technology covered

MSP

Managed IT Services

Unlimited support with proactive monitoring

  • 24/7 network monitoring
  • Help desk support
  • Automated patch management
  • Security monitoring
  • Regular maintenance
CLOUD

Cloud Solutions

Microsoft 365, Google Workspace & more

  • Cloud migration
  • Email setup & migration
  • Cloud backup
  • Collaboration tools
  • Cloud security
SEC

Cybersecurity

Protect your business from threats

  • Security assessments
  • Endpoint protection
  • Multi-factor authentication
  • Employee training
  • Compliance assistance
BKP

Backup & Recovery

Never lose critical business data

  • Automated backups
  • Disaster recovery planning
  • Ransomware protection
  • Recovery testing
  • Business continuity
NET

Network & Infrastructure

Reliable, secure network design

  • Server migrations
  • Network setup
  • VPN configuration
  • Firewall management
  • Wi-Fi optimization
APP

Business Software

QuickBooks, tax software & more

  • QuickBooks setup
  • Tax software deployment
  • CRM integration
  • Software licensing
  • Training & support
99.9%
Uptime Guaranteed
15min
Average Response Time
5+
Happy Clients
24/7
Monitoring & Support
OUR SERVICES

Everything Your Business Needs

Comprehensive IT solutions from managed services to specialized projects

MSP

Managed IT Services (MSP)

Complete IT management for predictable monthly fee

  • 24/7 network & server monitoring
  • Unlimited remote support
  • Help desk for your team
  • Automated patch management
  • Security monitoring & alerts
  • Monthly performance reports
  • Strategic IT planning
CLOUD

Cloud Migration & Management

Move to the cloud seamlessly

  • Microsoft 365 deployment
  • Google Workspace setup
  • Email migration (zero downtime)
  • SharePoint & OneDrive config
  • Cloud backup solutions
  • Teams & collaboration tools
SEC

Cybersecurity Services

Protect against modern threats

  • Security assessments & audits
  • Endpoint protection (EDR/antivirus)
  • Multi-factor authentication setup
  • Security awareness training
  • Vulnerability scanning
  • Incident response planning
BKP

Backup & Disaster Recovery

Business continuity you can count on

  • Automated daily backups
  • Cloud & on-premise options
  • Ransomware protection
  • Monthly restoration tests
  • Disaster recovery planning
  • Compliance documentation
NET

Network & Infrastructure

Enterprise-grade network design

  • Server migrations (Windows/Linux)
  • Network design & installation
  • Firewall configuration
  • VPN & remote access setup
  • Wi-Fi optimization
  • VLAN segmentation
PC

Device & Endpoint Management

Keep all devices secure and updated

  • Windows 10/11 deployments
  • Mobile device management (MDM)
  • System imaging & deployment
  • Hardware refresh planning
  • Laptop & desktop support
  • Printer & peripheral setup
APP

Business Software Setup

Get your business apps configured right

  • QuickBooks multi-user setup
  • Tax software deployment
  • CRM & ERP integration
  • Database configuration
  • Software licensing management
  • User training & documentation
HELP

Help Desk & User Support

Your team's IT support hotline

  • Email & phone support
  • Remote troubleshooting
  • Password resets & account mgmt
  • Software installation help
  • Ticket tracking system
  • User onboarding/offboarding
PLAN

IT Strategy & Planning

Long-term technology roadmap

  • Quarterly technology reviews
  • Budget planning & forecasting
  • Hardware lifecycle management
  • Vendor management
  • IT policy development
  • Compliance consulting
HOW IT WORKS

Our Process

Simple, transparent, and effective

1

Free Consultation

We assess your current IT setup and identify your needs, challenges, and goals.

2

Custom Proposal

Receive a detailed proposal with clear scope, pricing, and timeline—no surprises.

3

Onboarding

We configure monitoring, document your environment, and prepare for go-live.

4

Ongoing Support

Enjoy proactive monitoring, regular maintenance, and responsive support.

PRICING

Simple, Transparent Pricing

Choose the plan that fits your business size and needs

Essentials

Custom
Tailored to your needs
  • Up to 5 computers
  • 24/7 monitoring
  • Email & phone support
  • Basic security monitoring
  • Monthly reports
  • Remote support included
Request Quote

Enterprise

Custom
Tailored to your needs
  • Up to 30+ computers
  • 24/7 monitoring & support
  • 1-hour response SLA
  • Full security stack
  • Dedicated account manager
  • Strategic IT planning
  • Compliance assistance
  • On-site visits included
Request Quote

Need a Custom Solution?

Every business is different. We'll create a custom plan that fits your specific needs and budget.

Contact for Custom Quote
ADD-ON SERVICES

Project-Based Options

One-time projects with fixed pricing—no commitment

Server Migration

Request Quote

  • After-hours execution
  • Zero downtime migration
  • Data integrity verification
  • Post-migration support

Cloud Migration

Request Quote

  • Microsoft 365 or Google
  • Email migration
  • User training included
  • 30-day post-migration support

Security Audit

Request Quote

  • Network security assessment
  • Vulnerability scanning
  • Detailed remediation plan
  • Executive presentation

New Office Setup

Request Quote

  • Complete network setup
  • Workstation deployment
  • Printer & peripheral config
  • Ready to work Monday

QuickBooks Setup

Request Quote

  • Multi-user configuration
  • Network hosting setup
  • Backup automation
  • User training session

Disaster Recovery

Request Quote

  • Backup strategy design
  • Recovery testing
  • Documentation
  • Staff training
ABOUT US

IT Support That Actually Works

Independent consultant delivering enterprise-quality IT without the enterprise headaches

I provide both comprehensive managed IT services and project-based consulting for businesses that need reliable technology without the overhead of enterprise solutions.

Whether you need ongoing IT management with 24/7 monitoring or a one-time infrastructure project, I work as an extension of your team—vendor-neutral, security-focused, and committed to keeping your business running smoothly.

Most infrastructure work happens after hours to ensure zero disruption to your business. For managed services clients, I provide proactive monitoring so problems get fixed before they impact your team.

PRO

Proactive, Not Reactive

We prevent problems before they impact your business through monitoring and regular maintenance.

SEC

Security-First Mindset

Every decision considers attack surface, access control, and long-term security implications.

FLEX

Flexible Engagement

Choose managed services for ongoing support or project-based work for specific initiatives.

24/7

After-Hours Available

Critical infrastructure changes happen when your team isn't working for zero business disruption.

INDEP

Vendor Neutral

No partnerships, commissions, or hidden incentives. Recommendations based solely on your needs.

CLEAR

Clear Communication

Regular updates, transparent pricing, and honest assessments. You always know what's happening.

GET IN TOUCH

Let's Talk About Your IT

Free consultation—no obligations, just honest advice

EMAIL

Email Us

it@tidalsetup.com

Response within 24 hours

CALL

Call or Text

(718) 635-0049

Mon-Fri 9am-6pm EST

NYC

Service Area

Manhattan, Brooklyn, Queens

Remote services nationwide

Request a Free Consultation